Download Now (13 MB)! Help on Erlang Library for Excel
A free download! If you need to make calculations for your call center using Erlang B or Erlang C, then you need Erlang Library for Excel. It's an Excel Add-In that makes Erlang functions available in your Excel workbooks. You use these functions just as you use Excel's built-in functions. (Download problems? See below.)
Features:
- Free download, no registration
- Easy to install and use
- Detailed help system
- 15 worksheet functions to perform common staffing and trunking calculations in call centers
- Specialized Erlang calculators designed for call center professionals
- Efficient algorithms: your worksheets recalculate quickly
System Requirements:
- PC running Windows XP, Windows Vista, or Windows 7
- Excel 2013 (32 bit), Excel 2013 (64 bit), Excel 2010 (32 bit), Excel 2010 (64 bit), Excel 2007, or Excel 2003
Version History
Click here to learn—what is the current version of Erlang Library for Excel? When were earlier versions released?
Installation
- First, read and agree to the license
- Follow the installation instructions
Download problems?
Some Internet Explorer users experience difficulty downloading the Erlang Library for Excel ZIP file. Symptoms are: missing, truncated, or corrupt ZIP file.
Microsoft has acknowledged that Internet Explorer has issues with ZIP file downloads. Therefore, try using one of the following browsers for the download: Firefox, Google Chrome, or Apple Safari. If using another browser is not an option, then the following procecure may work: (1) delete Internet Explorer's cache of temporary Internet files, and then (2) try the download with Internet Explorer again.