Industry Professionals

Ordering
Live arrival is guaranteed for your entire order. Your prompt feedback is very important to our ongoing efforts to improve our husbandry efforts and our customer service. Any dead in the bag on arrival (DOA) or billed for but did not receive (DNR) claims must be reported by fax within 12 hours of shipment arrival. Fax must be sent on the original A&M Aquatics invoice with the DOA & DNR marked on the line in which they appear on the invoice. All invoices must be paid in full. All credits are subject to approval by A&M Aquatics and will be applied to your next order. Any approved credits must be used within 30 days of approval or they will be forfeited.

A&M Aquatics packs all shipments for 48 hours of transit time (under non-extreme conditions). All shipments are made in good faith via FedEx Express. A&M Aquatics cannot guarantee delivery time or be responsible for inconveniences caused by carrier delay or mishandling. If transit time is more than 48 hours, or if boxes arrive damaged, the shipment must be inspected upon acceptance and any problems, damages or losses should be noted and faxed to A&M Aquatics immediately.

Minimum Orders
Opening Order – $500.00 minimum.

Special Orders
A&M Aquatics will consider special orders for existing accounts in good standings. All special orders will be NON-RETURNABLE and prepaid.

Shipping
Discuss with your sales representative the most cost effective and safest alternatives. Once tendered all shipments become the responsibility of the consignee.

Payment
A&M Aquatics accepts VISA, Mastercard, Discover. For more payment options please contact A&M Aquatics.

Prices
Prices apply to qualifying customers and are FOB Lansing, MI. Prices are subject to change without notice.

Disclaimer
A&M Aquatics will not be held responsible for photographic or typographical errors. Online prices, specifications and conditions listed above are subject to change without notice.