Terms and Conditions Ahead-IT BV, Honderdweg 20, 9230 Wetteren, Belgium. VAT BE 0867.369.149 (hereinafter “Ahead-IT”).
These general terms and conditions apply to every order placed with Ahead-IT by a customer-buyer. (hereinafter the "Buyer") In the latter case, the general terms and conditions will apply insofar as the special terms and conditions do not deviate from them.

Ahead-IT.eu no longer sells to private individuals as of 01/12/2021.

GENERAL TERMS AND CONDITIONS B2B
ART. 1. GENERAL
All Buyers are deemed to know and have accepted our terms and conditions. Our conditions remain valid, even if the purchase conditions of the client conflict with them, unless agreed otherwise in writing in advance.

ART. 2: QUOTE AND ORDER
Ahead-IT's quotations are always completely without obligation and remain applicable during the period stated on the quotations. An agreement is concluded between the parties after Ahead-IT has expressly accepted the order placed by the Buyer.
If the value of an order is less than EUR 50 (excl. VAT), the Buyer will pay an additional administrative fee of EUR 15 (excl. VAT).

ART. 3: DELIVERY
The delivery terms are only provided by way of information and are not binding on Ahead-IT. In the event of a delay in delivery, the Buyer cannot, under any circumstances, obtain supplies elsewhere at Ahead-IT's expense. Articles 1143 and 1144 of the Dutch Civil Code do not apply to the agreement between Ahead-IT and the Buyer.
Unless expressly agreed otherwise, delivery is Ex Works (Honderdweg 20, 9230 Wetteren) (Incoterms 2010).
The parties can agree that Ahead-IT will take care of the transport of the articles, whereby Ahead-IT determines the method of transport, as well as the shipment and packaging. In such a case, Ahead-IT also pays the cost of the transport. However, the risk of loading, transport and unloading remains with the Buyer and Ahead-IT can under no circumstances be held liable for this. The Buyer is free to insure itself against these risks.

ART. 4: CANCELLATION OF AN ORDER
Given that the goods are manufactured according to the needs and specifications of the Buyer, the Buyer has no right to cancel the order. If the Buyer nevertheless insists on a cancellation, the Buyer undertakes to reimburse all costs incurred by Ahead-IT as a result of the cancellation with a minimum of 20%.

ART. 5: PAYMENT
Invoices must be paid on their due date.
Ahead-IT has the right, without prior notice of default, to fully or partially suspend its delivery obligations towards the Buyer if the Buyer fails to fulfill its payment obligations towards Ahead-IT for whatever reason.
In the event of full or partial non-payment of an invoice on the due date, the Buyer will owe default interest of 12% per year, per month started, by operation of law and without prior notice of default. In such a case, the Buyer also owes, by operation of law and without prior notice, a fixed compensation amounting to 15% of the unpaid invoice amount with a minimum of 250 EUR, without prejudice to Ahead-IT's right to claim higher compensation, subject to proof of higher actual damage suffered.

ART. 6: OWNERSHIP and RISK
The ownership of the sold goods will only be transferred to the Buyer until after full payment by the Buyer of all that is owed to it in return for the goods delivered or to be delivered by Ahead-IT, including payment of the agreed price. , costs, interest and possible damages.
Nevertheless, the risks of loss or destruction of the sold goods will be fully borne by the Buyer from the moment they are delivered to him at Honderdweg 20, 9230 Wetteren (in accordance with Article 3).
The advances paid remain the property of the seller.

ART. 7: COMPLAINTS
The Buyer undertakes to examine the sold goods upon receipt and to check whether the quality and/or quantity of the delivered goods corresponds to what was agreed. Damage to the delivered goods must be reported immediately to the carrier. If the delivery does not meet the predetermined quantity or if the delivered goods show other visible defects, these must be reported to Ahead-IT in writing within 48 hours at the latest.
Complaints related to the invoice must reach Ahead-IT within eight days after the invoice date.
However, the complaints do not suspend the Buyer's payment obligation.

ART. 8: HIDDEN Flaws
Ahead-IT's liability for any hidden defects in the delivered goods is limited to defects that manifest themselves within 1 year after the 

e delivery of the goods. Any hidden defects must in any case be reported to Ahead-IT in writing by the Buyer, under penalty of forfeiture of recourse, immediately and at the latest within 8 days after the discovery of the defect. This notification must contain a detailed description of the defect. However, complaints due to hidden defects do not suspend the Buyer's payment obligation.
If the delivered goods indeed show hidden defects, the Buyer can only claim a repair or replacement of the delivered goods, without the Buyer being entitled to claim any form of compensation.

ART. 9: LIABILITY
The contractual and extra-contractual liability of Ahead-IT can only be retained in the event of deceit, fraud and intentional error. It is not liable to the Buyer for serious or intentional errors committed by its employees and/or (independent) representatives. In any case, Ahead-IT's liability is at all times limited to the amount of the value of the delivered goods or services. Ahead-IT is not liable for immaterial, indirect and consequential damages.
Ahead-IT is in no way liable for data loss or damage to software during (execution of) the assignment, whatever the cause of the damage. The Buyer is responsible for all back-up of data.

ART. 10: DISSOLUTION
A-Head IT has the right to dissolve the agreement with the Buyer at any time, with immediate effect, without judicial authorization, without prior notice of default and without paying any compensation in the following cases:
(i)   the Buyer fails to fulfill its obligations under the agreement in a timely manner;
(ii)   in the event of suspension of payments or filing for bankruptcy or continuity of business proceedings;
(iii)   liquidation or cessation of the Buyer's business;
(iv)   if all or part of the Buyer's assets are seized;
In the event of dissolution, Ahead-IT reserves the right to claim compensation for the costs and damage it has suffered and all claims against the Buyer become immediately due and payable.
The Buyer can only dissolve the agreement at the expense of Ahead-IT in case of liability as set out in Article 9.

ART. 11: DISPUTE - JURISDICTION
All agreements to which these general terms and conditions apply are governed by Belgian law. All disputes regarding the agreements that are subject to these general terms and conditions fall exclusively within the competence of the Courts of the judicial district of East Flanders, department Ghent.

ART. 12: WARRANTY
All batteries sold through Ahead-IT have a maximum warranty of 6 months after delivery, even if the warranty period is indicated differently online. This does not apply to type CacheVault for RAID controller, because they work with a capacitor instead of a battery.

All goods supplied by Ahead-IT must be used by the customer in accordance with market conditions, otherwise the warranty will lapse. Some examples, but not exhaustive: correct mounting systems, dust-free areas, use of maximum DWPD for flash storage, correct power supply, ... .

No storage: You can order zero storage servers from Ahead-IT and install them yourself at no extra cost. But please note that if you use non-Ahead-IT storage, we will not provide support and will void the warranty on all storage backplanes.

If you screw the servers yourself, for example to install another CPU or extra memory with parts that were not purchased from Ahead-IT, the warranty and support for the entire server will expire. The only exceptions are storage devices - see above, and PCI-e cards - which can be added by the customer.