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Self Help
http://www.adaptec.com/en-us/support/ - Select your product from our Support main page to get to product specific downloadable files, articles and manuals.
ASK - The Adaptec Support Knowledgebase . Search for...
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When an array is protected by a hot spare, if a disk drive in that array fails the hot spare is automatically incorporated into the array and takes over for the failed drive. When a array is not protected by a hot spare, if a disk drive in that array...
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The table below contains a list of Adaptec products and their status:
Note: newer 6Gb/s and 12Gb/s disk drives may not be supported with backplanes rated at lower transfer rates. If in doubt, please check with the backplane manufacturer for the...
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NON-OPERATING SYSTEM SPECIFIC ISSUES
Verify the latest version of maxView Storage Manager is installed for the controller model. To access maxView Storage Manager downloads go to:
https://storage.microsemi.com/en-us/support/
Select the...
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This issue can be caused by I/O conflicts with onboard I/O devices on the motherboard, including NIC’s, USB, Secondary Serial, etc.
Enter the system BIOS of the computer and disable all onboard I/O devices to the bare necessities. Disable LAN cards,...
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Microchip Adaptec is working closely with Microsoft to ensure a seamless migration of our customers who want to move to Windows 10. Your Adaptec investment continues to pay off - drivers for applicable adapters are being upgraded...
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It may be possible to force the array online or recreate the array without data loss. There is no guarantee of recovery. If there is critical data that has not been backed up, it is recommended to consult a professional data recovery service. It is...
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Suboptimal indicates there is 1 member failed. Since RAID 6 and RAID 60 can sustain 2 members failed at once, the array is not Degraded, but it is not Optimal either. The Sub-Optimal status for RAID 6 or RAID 60 indicates a single drive failure....
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If the controller is being powered on for the first time i.e. a new or replacement controller, this message is normal as it is possible the controller was tested with devices before shipment so the controller will detect a configuration change the next...
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What is a Bad Stripe Table (BST) entry?
The BST tracks stripes across a logical drive that contains invalid or incomplete data. The table is stored in an area that is reserved for configuration information on each physical disk grouped into an array...
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