Shipping Information: While we try our best to stock all items displayed on our site, on rare occasions an item may be unavailable. In the event an item is out of stock, we will promptly inform you of the item's estimated back in stock date or similar purchasing options. We will only charge you once the item actually ships. Please note that GreenfieldJudaica.com reserves the right to ship a partial order with the carrier of our choice and fill the rest of the order without any additional fees to the customer. Order discrepancies / damages must be reported within 5 business days of order receipt. We aren't responsible for cllaims reported after 5 business days.
Wholesale accounts are not eligible for free shippingPricing Policy: As you are well aware, the dollar value keeps fluctuating. This affects our seforim pricing tremendously as most of it is imported or printed overseas. While we constantly keep updating our seforim and book prices, it is almost impossible to keep it up to par. On an ocassion when there is a great price difference, we will notify you of the current price upon processing your order. GreenfieldJudaica.com reserves the right to limit quantities on sale or clearance items. We reserve the right to cancel a sale order when necessary. Most orders of in-stock Judaica items placed by 2 pm Eastern time Monday - Thursday will ship the same day! Check the map below for our fast delivery times!
All refunds and exchanges are subject to the approval of our customer service department. Simply call or email us with the following information: 1. The order or invoice number 2. Reason for return/exchange Orders sent back without the prior approval of our customer service department have the right to be refused and may not be refunded. Greenfieldjudaica.com reserves the right to charge a restocking fee when deemed necessary for returned items.
International Shipping: At this time, we only accept credit card payments for orders shipped within the USA and Canada. International customers wishing to place an order can proceed with their order using our online shopping cart. Only paypal payments or wire transfers are accepted for such orders. GreenfieldJudaica.com is not responsible for any charges incurred by customs or any other agency upon delivery internationally. Customers can contact their local post office or UPS center for additional information on brokerage fees.
Privacy Policy: We respect your privacy. We will NEVER sell, trade, or rent your personal information to third parties. |