Privacy Policy
"Medpages" means Medpages (Pty) Ltd (Registration No. 2011/146011/07) and Medpages International (Pty) Ltd (Registration No. 2017/539586/07). Medpages is an IQVIA business.
Medpages is Africa’s leading healthcare provider (HCP) data management company. We manage the largest, most accurate, and most up-to-date healthcare database available for Africa.
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With our wealth of experience in service and excellence in the healthcare data management space, we are the 'who, what and where' of healthcare for the region.
We source, process, store and distribute information in accordance with the latest relevant privacy regulations. We also clean data and verify it to ensure we maintain the highest standards of information quality.
We respect your privacy and take steps to protect it. Our compliance with data protection laws is independently verified by experts.
This privacy policy applies to all our data collection and management activities, including those directly related to this website. We also strive to make this site a safe environment for everyone who visits it and uses our services.
Audience
This policy applies to you if you are:
- a visitor to our website; or
- our data subject.
By using this website, you accept the terms of this privacy policy. By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all its terms. We may change the terms of this policy at any time by updating this web page. We will notify you of any changes by placing a notice prominently on the website.
This privacy policy describes:
- why we collect your personal information,
- what personal information we collect,
- what we do (and do not do) with it, and
- how you can change it.
This does not address the practices of any website we link to. This Privacy Policy is incorporated into, and subject to our Terms of Use.
Why does Medpages collect information?
Data management and communication technologies play a fundamental role in the activities of Medpages. Our principal activity is to collect, manage and provide information about HCPs and other persons and organisations in the healthcare industry in Africa. We collect and maintain a limited set of information about the HCP, which is completely available to him/her.
What should I know about privacy and the Medpages services and website?
Our data is verified with the individual or representative of the organisation concerned (data subject). All data subjects are given the option to not have their information made available through our online public medical-directory, subscription services and other services. When a data subject chooses not to have their information listed, then we retain a copy of the data so as to avoid future duplication or error.
Anonymous access
You can access our website homepage and browse our site without disclosing your personal data. We automatically receive and record Internet usage information on our server logs from your browser, such as your Internet Protocol address (IP address), browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (usage information). Please note that other websites visited before entering our website might place personal information within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal information.
Automatic collection of information
We link information that is automatically logged about specific individuals who are required to log on to the website to use certain features with personal data already provided by them. We do this for the purpose of:
- Customer administration
- Technical administration of the website
- Research and development
- Marketing
Cookies
We may place small text files called ‘cookies’ on your device when you visit our website. These files do not contain personal information, but they do contain a personal identifier allowing us to associate your personal information with a certain device. These files serve a number of useful purposes for you, including:
- tailoring our website’s functionality to you personally by letting us remember your preferences;
- improving our website performance;
- allowing third parties to provide services to our website; and
- helping us deliver targeted advertising where appropriate in compliance with the applicable laws.
Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them. You can also delete cookies manually. However, no longer accepting cookies or deleting them will prevent you from accessing certain aspects of our website where cookies are necessary. Many websites use cookies and you can find out more about them at www.allaboutcookies.org.
Note: Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features.
Recording calls
We may monitor and record any telephone calls that you make to us, unless you specifically request us not to.
Purpose specification
We collect, maintain and manage personal information of HCPs for the following purposes:
- We publish the information in an online public medical-directory. Only basic workplace information is released in the public directory.
- We are a trusted data partner to most of the key players in the healthcare industry who rely on our information. We provide related services to the healthcare industry, including data integration and data subscription services.
- Our targeted communications division allows the industry to send the HCP conference and continuing medical education (CME) information, important research, product recalls and more, so that the HCP is kept 'in the loop'. We guarantee to never release your email details to nonsubscribers or non-healthcare related companies for the purposes of spamming, and all communication is screened for professional relevance.
Children's privacy
We do not knowingly collect personal data from children.
Disclosure and visitor choice
We do disclose our visitors' personal data to our subsidiaries or other organisations.
Where we disclose your personal data for the same purposes as those indicated in the table below, we provide you with the means to opt-out of disclosure by:
- Sending an email to: info@medpages.info
- Sending postal mail to: PO Box 322, Green Point, 8051, South Africa
- Calling this telephone number: +27 21 441 9700
- Sending a fax to this number: +27 21 441 9701
Confidentiality and security
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
- Unauthorised access
- Improper use or disclosure
- Unauthorised modification
- Unlawful destruction or accidental loss
All our employees and data processors who have access to, and are associated with, the processing of personal information, are obliged to respect the confidentiality of our visitors' personal information.
We may share your personal information with third parties for the purposes of fulfilling our obligations to you, including with:
- other companies or divisions within our group;
- our contractors who help provide part of our goods or services; or
- third parties as required by applicable law.
Transferring personal information
Medpages is a South African company. Personal information is collected from our head office in South Africa and is processed and stored with the appropriate technical protections in place. We may transfer your personal information to our clients who as Responsible Parties are bound to protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013.
What are my legal rights in relation to this privacy policy?
Our privacy policy complies with the relevant privacy laws in South Africa including the Protection of Personal Information Act 4 (the POPIA) of 2013.
If you:
- visit www.medpages.info, or
- make use of the Medpages services;
then both your visit and any dispute over privacy is subject to this policy. This includes limitations on damages, arbitration and application according to South African law.
To access a copy of the SA Protection of Personal Information Act 4 of 2013, please visit the government’s website at: www.justice.gov.za.
Information collected
Tables of data collected and purposes for which they are used
We collect primary personal data and business information from the following sources:
- volunteered by individuals, including visitors to our website;
- collected from public records or bodies;
- collected from registration bodies;
- collected from private organisations;
- collected from our customers.
The nature of the information collected, and the use to which it is put, is indicated where applicable with an a . Information which is not collected or used is indicated with a .
| Primary personal data | |
| Name | |
| Technical administration of website | |
| Research & development | |
| Customer administration | |
| Marketing | |
| Trading in personal data | |
| Gender | |
| Technical administration of website | |
| Research & development | |
| Customer administration | |
| Marketing | |
| Trading in personal data | |
| Address | |
| Technical administration of website | |
| Research & development | |
| Customer administration | |
| Marketing | |
| Trading in personal data | |
| Email address | |
| Technical administration of website | |
| Research & development | |
| Customer administration | |
| Marketing | |
| Trading in personal data | |
| Phone/fax number | |
| Technical administration of website | |
| Research & development | |
| Customer administration | |
| Marketing | |
| Trading in personal data | |
| Business information | |
| Employer / organisation | |
| Technical administration of website | |
| Research & development | |
| Customer administration | |
| Marketing | |
| Trading in personal data | |
| Job title | |
| Technical administration of website | |
| Research & development | |
| Customer administration | |
| Marketing | |
| Trading in personal data | |
| Address | |
| Technical administration of website | |
| Research & development | |
| Customer administration | |
| Marketing | |
| Trading in personal data | |
| Email address | |
| Technical administration of website | |
| Research & development | |
| Customer administration | |
| Marketing | |
| Trading in personal data | |
| Phone/fax number | |
| Technical administration of website | |
| Research & development | |
| Customer administration | |
| Marketing | |
| Trading in personal data | |
| Technical administration of website | Research & development | Customer administration | Marketing | Trading in personal data | |
|---|---|---|---|---|---|
| Primary personal data | |||||
| Name | |||||
| Gender | |||||
| Address | |||||
| Email address | |||||
| Phone/fax number | |||||
| Business information | |||||
| Employer / organisation | |||||
| Job title | |||||
| Address | |||||
| Email address | |||||
| Phone/fax number | |||||
We collect certain other personal details and profiling data from the following sources:
- volunteered by individuals, including visitors to our website;
- collected from public records or bodies;
- collected from registration bodies;
- collected from private organisations;
- collected from our customers.
The nature of the information collected, and the use to which it is put, is indicated where applicable with an a . Information which is not collected or used is indicated with a .
| Personal details | |
| Education and skills | |
| Technical administration of website | |
| Research & development | |
| Customer administration | |
| Marketing | |
| Trading in personal data | |
| Identifiers | |
| Online identifiers | |
| Technical administration of website | |
| Research & development | |
| Customer administration | |
| Marketing | |
| Trading in personal data | |
| Identifiers assigned by public bodies | |
| Technical administration of website | |
| Research & development | |
| Customer administration | |
| Marketing | |
| Trading in personal data | |
| Technical administration of website | Research & development | Customer administration | Marketing | Trading in personal data | |
|---|---|---|---|---|---|
| Personal details | |||||
| Education and skills | |||||
| Identifiers | |||||
| Online identifiers | |||||
| Identifiers assigned by public bodies | |||||
You are invited to review the personal information held about you, if any, and to modify or update this information. To do this you can follow the processes below:
- If you have a login, log in and then click the "Update My Record" link (top right of page).
- If you are a public user and don't have a login, first search for your record, then click the "Report a Problem" button.
We do not collect the following information:
- racial or ethnic origin;
- political opinions;
- religious or philosophical beliefs;
- trade union membership;
- health/medical data;
- sexual orientation;
- police/justice data such as civil/criminal actions brought by or against the visitor;
- family characteristics.
Contact us
If you have an enquiry about our privacy policy, or want to bring a privacy concern which you may have to our attention, please contact:
| Contact | |
| Name: | Marda de Beer |
| Designation: | Deputy Information Officer |
| Address: | Cape Town |
| Phone Number: | +27 21 441 9700 |
| Fax Number: | +27 21 441 9701 |
| Email address: | marda@medpages.info |
| Contact | |
|---|---|
| Name: | Marda de Beer |
| Designation: | Deputy Information Officer |
| Address: | Cape Town |
| Phone Number: | +27 21 441 9700 |
| Fax Number: | +27 21 441 9701 |
| Email address: | marda@medpages.info |
You can contact Medpages as follows:
| Contact | |
| Organisation Name: | Medpages |
| Registration number: | 2011/146011/07 |
| Postal Address: | P.O. Box 322, Green Point, 8051 |
| Country: | South Africa |
| Contact: |
Tel: +27 21 441 9700 Fax: +27 21 441 9701 |
| Email address: | info@medpages.info |
| Website: | www.medpages.info |
| Contact | |
|---|---|
| Organisation Name: | Medpages |
| Registration number: | 2011/146011/07 |
| Postal Address: | P.O. Box 322, Green Point, 8051 |
| Country: | South Africa |
| Contact: |
Tel: +27 21 441 9700 Fax: +27 21 441 9701 |
| Email address: | info@medpages.info |
| Website: | www.medpages.info |