NETWORK TIMES - JANUARY 2003 

 

The campus

Dimension Data's new head office in Bryanston is equipped with the latest state-of-the-art environmental monitoring system. In conjunction with RT Systems a system was developed to offer an appropriate solution including temperature monitoring, moisture detection, maintenance of the airconditioning, UPS conditions, standby generator status and fire suppression.

Although popular belief is that all monitoring should be fully integrated with existing management systems, the system designed for this application is 100% independent: Independent of the network, mains power and standby power, and independent in its communication to the outside world. The reason for this is simple. A monitoring system cannot be dependent for its functionality on any of the infrastructure that it monitors.

The conventional approach would have been to include the environmental monitoring into the building management system. However, time has proven that air-conditioning, security and environmental monitoring are three totally different disciplines that require different philosophies in design, implementation and response.

Derek Rule from Dimension Data Advanced Infrastructure (DDAI) made it clear: "Business continuity and uptime. These are just a few key factors that are dependent on the reliability and integrity of the IT infrastructure. Failures of the IT infrastructure usually lead to the total collapse of the network with all its consequences. Our application required a system that would not only inform us that there was a crisis but we also wanted to get a much as possible information of a pending crisis."

Derek Rule

System architecture

All sensors, data acquisition modules and transmitters are standalone, fail-safe and power independent. The entire system is modular and should a technical fault occur or maintenance be required in a section of the system there will be no effect on the remainder. The transmitters have self-test programs built in and report in on a 24-hour basis.

All alarms and reports are gathered and stored on a central database with a remote redundancy unit. If there is an alarm, the type of fault and the exact location will be transmitted to the central database that will then generate alarms over IP and SMS using the external GSM Network.

The database will flag that a crisis or potential situation exists and give an audible alarm.

Remote monitoring

To ensure continuous monitoring, even if a site experiences a total blackout, RT Systems has set up a central control room in Auckland Park (Johannesburg) from which a wide range of infrastructures are monitored on a 24/7 basis. The control room went on-line in October 2001 with one site, and today has over a hundred sites, including 29 sites outside South Africa.

RT Systems

Richard van der Heijden, Managing Director of RT Systems, says he is delighted to be part of the team that worked on the Dimension Data Campus. "We spent a lot of time preparing and talking to the various parties that had an interest in our product and developed, in our opinion, the best solution for the application.

"The 'what if' factor plays a tremendous role in our business. Everything needs to be covered, from Murphy's Law to a 9-11 type crisis; from power failures to an Eskom over-voltage; from a leaking air-conditioner to a burst main water pipe. The more people get involved the more scenarios are discussed and the more interesting the solutions and the better the end product.


Richard van der Heijden

"From our company's point of view our dream has always been to monitor 'from Cape to Cairo'. Cape town was easy and there we have a number of sites, but Cairo to date is still a dream. Our remotest site is Lagos (Nigeria) where our product and solutions have been implemented at four sites.

"The end result has been very satisfactory, with a healthy combination of practical solutions, the right economics and the best technology."

RT Systems, (011) 482 9982