Very helpful and efficient services. Pleasant and helpful both face to face and over the telephone

Jacqueline R

Quick, friendly service. Made us feel welcome, especially having travelled all the way from Manchester. Only (minor) downside was having to wait for a phone call from the finance company for security before finalising the deal, but that is not the garage's fault. Great experience overall.

Mohammed R

Very helpful great customer service would recommend to friends

John P

Excellent communication pleasure to do business with

David R

Great customer service, friendly staff and good cars

Amy B

Very professional and the car that we wanted to view was excellently presented. Salesman was excellent.

Barry L

Car was presented in outstanding condition. Staff were more than helpful even though they were busy

David B

Saw the car advertised and called RDM. The person I spoke with on the phone was more than happy to help. I organised to pop over the next day and was allowed to take the car out alone for a test drive. All went well and I collected the vehicle a little over a week later. A few niggles were rectified (wheel refurb) and some previous MOT advisories were also done without me asking. All in all, very happy with the car and buying experience.

Adam B

Very accommodating. Willing to come out on the test drive with me as I didn't know the area. Very pleased with service especially AA accreditation and all the services that come with that. Thanks a bunch.

Fiona C

Friendly, helpful and most of all, not pushy. Really relaxed, I was able to look around and test drive without being forced into a sale. Would 100% recommend!

Ashleigh C

very smooth process, everything explained, had no problems

Nyachin N

Great communication and excellent customer service from start to finish! Went above and beyond what was required to make sure I was happy, and that the car was exactly how I wanted it. Highly recommend!

Sue T

Fantastic bunch of guys at rdm, efficient and reliable service, fair prices and quality cars highly recommended

Aroon C

Very helpful, received car in excellent condition

Sue H

Fantastic service, they were so helpful and very friendly. Nothing was too much trouble, I was dreading buying a new car as my car had been crashed into and I had loved it. I had looked at numerous cars the same but there was always faults whereas the one I found at RDM was even better than my old one. Will definitely be going back if I ever need a new car. Thanks RDM

Karen L

Very helpful. Friendly , car as described. Allowed to go on test drive on my own after supplying driving licence details which was good as nice to make own assessment without salesman watching over shoulder. Duncan very helpful and although offering extras like warranty and is his job didn't push them.

Mark T

Very helpful and knowledgeable salesman who addressed all the issues we raised with a can-do attitude. Refreshing change from normal hard sell spiel. Would recommend this company.

Robert J

Absolutely fantastic. The customer service we received was so helpful and informative. They made sure we were well looked after and we’re comfortable with everything.

Ayaan M

Very friendly and professional service both over the phone and on site. The car we purchased had been serviced and cleaned to a high standard and we were happy with the deal we struck.

Samual R

As a person who doesn't normally like to use a car dealer, this was a surprisingly pleasant experience, the car was just as advertised, the part ex. deal was fair and the sales person was non pushy and a pleasure to deal with. Many thanks for making `a deal` a pleasure, thoroughly recommendable and wouldn't hesitate to use them in the future Regards Steve Bruton

Steve B

No pushy salesmen, bought a used car from here and was a smooth transaction. I had requested a few small jobs to be done on the car before I collected it and viola I picked it up today and everything ready. Only needed to spend 5 minutes to complete the final paperwork and drove out the garage a very happy customer. Thanks to Duncan and the team!

Lisa H

Thank you very happy with my z4 love it. You made changing my car a very easy experience.

Amanda E

From start to finish very professional, the car was well presented and all work that needed doing was done before I collected it. I would have no problem recommending this garage.

Darren M

Quick, easy with no pressure from any members of staff. Relaxed atmosphere too. Dan explained everything I needed to know. Would recommend them to anybody !!!

Stephen W

Very pleased with the whole experience. The car I bought was in excellent condition and I was collected from the train station. Very professional to deal with.

Barthy O

Great place -friendly staff- great cars- good communication really pleased

Cameron P

The car I was looking for I was unable to get but a newer shape I was able to get very friendly and top service

Stuart R

Amazing service take all needs Into account worked with David who I must say was a pleasure very interactive with myself and kids keeping g them happy why we sorted out paper work

Clint B

Excellent customer service, they went above and beyond to obtain a fantastic first car for my daughter. Would highly recommend this garage and will use them again. Lovely motors and great condition.

kirsten W

Knowledgeable staff and very helpful throughout the whole process. They don’t use pushy sales tactics and explain everything clearly. I would use this business again in the future and highly recommend.

richard L

excellent staff not pushy, George who dealt with us was great left us to look, test drive never put under any pressure

Ray L

Very good - everything was made easy - excellent service.

Harriet E

Good experience, very helpful and courteous Pleasant deal

Stephen P

Excellent experience. Staff were helpful, knowledgeable , accommodating. We were given the opportunity to view vehicles alone and make decision without any pressure . Looked after from start to finish. Would recommend to anyone.

Debra M

Excellent customer service from rdm and happy with the car

Steven G

Excellent service, very helpful and friendly, Not at all pushy, let you browse without hassling, but readily on hand if you wanted advice. Purchased a car from them and they sorted out Tax, MOT etc. and gave me a fair price for my old car in part exchange. My 'new' replacement car was prepared in super clean condition ready for me to drive away. Fully recommend RDM Direct in Burton On Trent.

Colin W

Excellent customer service from danny gave us a good p/x price compared to other garages, had a issue with new car sorted the same day. Would definitely recommend.

Robert P

Brilliant experience buying through RDM, only bought a car worth just over 2k but they couldn't do enough to help, sorted any imperfections for me! Highly recommend these guys!!

Steven H

George was an excellent salesman who helped us with every question and concerns. Highly recommended!

Baljit K

There is no pressure to buy at all, they are very knowledgeable and want to help you as best as they can. Great dealership.

Joshua L

First class service from start to finish. Very pleased with our car and the part exchange

Chris W

Excellent service and so helpful to a new driver who had no clue on what i was looking for

Jodie F

Great service! Our car dealer was really helpful and answered all our questions patiently, told us about every detail we needed to know and all in all had a great cheerful mood! Very pleased with the dealership and already recommended them to some friends!

Andreea S

Cant fault them top notch service from start to finish

derek A

Nice lads and service..helpful and got few other nice cars to look at.

Aston N

Very helpful and polite and no pressure Knowledgable and honest

Vanessa W

Really smooth and quick sale. Great customer service

Rebecca M

Excellent customer service with the sales person being very knowledgeable about the vehicles in stock. I am delighted with the car purchase price and also obtained a good price for my part exchange. I would certainly consider the garage again when purchasing another vehicles. Quality vehicles on display.

Ian D

Really helpful and friendly - new car sorted and received within days

Mandy J

A non-pressure sale. Questions are answered honestly. Time is given when needed.

Steve B