Support after floods and storms
If your property has been affected by flooding, storm or landslip damage, please contact your private insurer directly.
Or read more about what EQCover is available on our website.
What did you promise yourself after the last earthquake?
If you felt a recent earthquake you might also have felt a sudden urge to make your place quake safe. There's a lot we can do to make our homes safer and stronger for earthquakes and the best time to start is now, so let's get cracking.
Natural Hazards Portal
The Natural Hazards Portal makes it easy to find information on natural hazard risks in your community. You can also see settled EQCover claims on residential properties across Aotearoa New Zealand from 1997 onwards.
Find out more about what you, your whānau and your community can do to reduce risk and build resilience to natural hazards.
EQC Toka Tū Ake has adopted a new name to better represent the role our scheme plays in supporting New Zealanders.
Our new name reflects the whakapapa of our nation. Our land is constantly changing from earthquakes, volcanic eruptions, landslips and floods. Communities have lived alongside those perils for hundreds of years, and Māori have always believed the relationship and connection of people to land and nature is inseparable.
Natural hazards where you live
New Zealanders have a strong connection to the beautiful land we live in, but we also know it can be volatile.
It’s a good idea to understand the natural hazards that could impact your community, and how you can reduce the risk of damage to your whānau and property.
Learn more about us
About EQCover
Our natural hazards cover provides the first layer of insurance cover for your home, and limited cover for your land.
Cover for storm, flood and landslide damage
After severe weather events we can contribute to the cost of cleaning up your land as a part of your settlement.
Making urgent repairs
If your home has been damaged by a natural hazard event, you may need to carry out urgent repairs to make your home safe.
Witnessing the human cost of the Canterbury earthquakes inspired Ben Exton to become an earthquake engineer and find solutions to make New Zealand homes more resilient against future seismic events. Exton last week received the Ivan Skinner Award at the New Zealand Society of Earthquake Engineers (NZSEE) annual conference.
EQC Toka Tū Ake’s Natural Hazards Portal is proving popular with people who want to know more about how natural hazard events have affected properties throughout New Zealand. Since it was launched in late August, the portal has had almost 40,000 visitors, who have downloaded more than 10,000 natural hazard claims pdfs.
Last year’s North Island severe weather events caused widespread and complex destruction to communities across the motu. These events produced the highest proportion of land claims for any event in New Zealand’s history - about 96% of claims lodged involved residential land damage.
From 1 July 2024, EQC will become the Natural Hazards Commission Toka Tū Ake and we’ll be governed by new legislation: the Natural Hazards Insurance Act 2023. The Act aims to improve the experience of homeowners who have a natural hazard claim, including through a Code of Insured Persons’ Rights, and introducing an external dispute resolution scheme.