Redeem Your Flight Credits

Expiry dates for Standard credits issued between 21 April 2020 and 31 July 2022 have been updated and are available to book and fly by 30 June 2025.

Please visit our FAQ page for details or to find your Travel Bank Details.

  

 

 

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Terms and conditions

Book Early Fares:

1Fares are on sale until 11:59pm AEST 23 July 2024 unless sold out prior. Travel periods and conditions apply. Subject to availability.

WA Dream sale:

2Fares are on sale until 03 November 2024 unless sold out prior for selected one-way flights on selected travel dates in 2024 for Economy Choice fares only. Fares booked for travel from 30 April 2024 onwards have a 21 day advance purchase restriction. Travel periods apply and fares are subject to availability. $219 Fares are for flights departing Perth to Broome or Broome to Perth and are for travel from 15 April 2024 until 24 November 2024. Price is based on a one-way Economy Choice fare booked on www.virginaustralia.com.au. For full terms and conditions, click here.

Drive your way to win:

3The Promoter is CLA Trading Pty Ltd (trading as Europcar Australia) (ABN 81 082 220 399) of registered address 189 South Centre Road, Tullamarine, VIC 3043 (Promoter). The Promotion commences at 12:01 am AEST on 10 May 2024 and ends at 11:59 pm AEST on 13 June 2024 (Promotion Period). Entry is open to anyone residing in Australia or New Zealand (Entrants), except employees of the Promoter and its related bodies corporate, employees of agencies and third parties associated with this Promotion, and their immediate families (Entrants). To enter the Promotion, Entrants must, during the Promotion Period, book (either pay later or pay now) an eligible Europcar car rental via Virgin Australia's Rocket Travel partner website between 10 May 2024 and 13 June 2024 for pick up from 10 May 2024 and drop off by 20 September 2024. The booking must not be cancelled during or after the Promotion Period at any time. There is one prize to be won (Prize).  Prize consists of 4 x return Australia domestic or Australia to Queenstown Economy Choice flights with Virgin Australia to an eligible destination of the Winner’s choice, 1 x Europcar car hire voucher and 200,000 Velocity Frequent Flyer Points. The total Prize value is AUD$10,220 (including GST). A Winner may not substitute, assign, exchange, transfer or redeem the Prize for cash. Full competition terms and conditions can be accessed at https://www.virginaustralia.com/au/car-hire/europcar-competition-terms . Authorised under SA Permit Number: T24/651, NSW Permit Number: TP/03457 and ACT Permit Number TP 24/00834.

Save a huge 50% off Economy X Upgrades:

4Offer cannot be used in conjunction with any other offer. Discount is available when purchasing Economy X between 6 and 8 June 2024 (inclusive) when making a new eligible flight booking, or managing an existing eligible flight booking, through www.virginaustralia.com or via the Guest Contact Centre. Discount not available through other purchase channels.  Discount only available for flight bookings on selected travel dates from 1 July 2024 until 31 August 2024 for selected flights to and from Adelaide to Alice Springs, Brisbane, Canberra, Cairns Darwin, Melbourne, Gold Coast, Perth and Sydney; to and from Alice Springs to Brisbane; to and from Brisbane to Canberra, Cairns, Hobart, Hamilton Island, Mount Isa, Launceston, Melbourne, Mackay, Newcastle, Perth, Rockhampton, Sydney and Townsville; to and from Ballina to Sydney; to and from Canberra to Melbourne and Gold Coast; to and from Cairns to Melbourne and Perth; to and from Darwin to Melbourne and Perth; to and from Hobart to Melbourne, Perth and Sydney; to and from Hamilton Island to Melbourne and Sydney; to and from Kalgoorlie to Perth; to and from Karratha to Perth; to and from Launceston to Melbourne and Sydney; to and from Sunshine Coast to Sydney; to and from Melbourne to Newcastle, Gold Coast, Perth and Sydney; to and from Gold Coast to Sydney; to and from Perth to Port Hedland, Sydney and Newman. Offer Discount will be included in the price displayed at time of purchase. Economy X seats are limited and may be sold out at time of booking or at any time prior to your travel date. The applicable Economy X fee will be the fee published at the time you purchase Economy X and is subject to change. Fees are per person, one way and per sector. Fees are in the applicable booking currency, being the country of origin specified in your booking or purchase. Economy X fees are non-refundable, except where you are entitled to a refund of the Economy X fee or of your fare under the Australian Consumer Law. See the Economy X Terms and Conditions for more information on refunds. Not all product benefits are available at all airports. Where some of the product features are not available or utilised by you, you are not entitled to a refund unless otherwise specified in the Economy X Terms and Conditions. Some Economy X seats are located in Exit Rows and guests must accept the Exit Row Safety Conditions to sit in these rows. If you change your mind and no longer wish to sit in these rows, you may move to an alternate Economy X seat for no additional fee. If however no other Economy X seats are available, you will be assigned a standard Economy seat and entitled to a refund of the Economy X fee. Please let us know as soon as possible if you no longer meet the Exit Row Safety Conditions. If at the time of travel you no longer meet the Exit Row Safety Conditions you will be offered an alternate Economy X seat or you will be assigned a standard Economy seat and entitled to a refund of the Economy X fee. Economy X is only available on flights operated by Virgin Australia and Virgin Australia International. See full Economy X Terms and Conditions.

Best Cabin Crew:

*Virgin Australia was awarded the Best Cabin Crew for the sixth year at the 2024 AirlineRatings.com Airline Excellence Awards. Judged by industry experts with over 100 years of combined experience in aviation, the awards bring together four major international industry and government safety audits alongside demonstrable leadership in the areas of innovation, value and passenger comfort. Find out more here.

Economy X Terms and Conditions:

^Priority Boarding is offered where available.  Economy X seats are limited and may be sold out on selected travel dates. The applicable Economy X fee may vary based on time of purchase, and will be charged in the currency of the origin specified in your booking or purchase. Fees are per person, per sector. Payment surcharge may apply. Economy X is only available on flights operated by Virgin Australia. Product inclusions may vary based on departure airport and aircraft type. If you are in an Economy X seat in an Exit Row, you must accept the Exit Row Safety Conditions, or you may be moved to a standard Economy seat. You may be eligible for a refund of Economy X fees in certain circumstances, including under the Australian Consumer Law. See full Economy X Terms and Conditions.

Get lost in island paradise:

#Melbourne to Bali (Denpasar) and Sydney to Bali (Denpasar) are on sale until 03 July 2024. Gold Coast to Bali (Denpasar) are on sale until 19 June 2024. All other fares are on sale until further notice. Travel periods and conditions apply. Subject to availability.