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Review Highlights
“John was great, walked me to my car and opened my door for me.” in 2 reviews
“Got me back on the road that day.” in 2 reviews
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19 reviews
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- Sep 7, 2022
The guys were amazing! I showed up and they took care of my Stinger. By the time I was turning off the ignition, one of the guys was waiting to ask me what brought me in. He drove my car to the bay area. Within 3-5 minutes, another guy showed me what needed to be done and I'm about 15-20 minutes, I was gone! My baby is back to running smooth as whistle.
And if I may, another business took my money but didn't resolve my issue. But this place has earned my trust.
All of the guys are very professional!
Great job!
(High fives to everyone who worked on 8/10)Helpful 0Thanks 0Love this 0Oh no 0 - Mar 4, 2021
There were 2 young guys working the store. The place was pretty busy and when I finally got to talk to the manager, we arranged for a 3:30 appointment.
They were busy when I returned but even though the wait was long, these two young guys worked hard and stayed close to 7pm to finish the job. They were about to test drive my vehicle but they heard a rubbing noise In the back tire so they had to put it back on the lift and fixed the problem. That is called professional dedication and dedication. I admire these young men for their tenacity. It's hard enough to get people to work in this pandemic but I saw these men working hard to provide service. I salute them and admire them for what they are. Thank you guys!Helpful 1Thanks 0Love this 1Oh no 0 - Karen S.San Antonio, TX45665Mar 28, 2022
I was very happy with the work Damian did with my brakes .. he went over the front and back .. showing any potential future problems I may encounter
Thoroughly recommendHelpful 0Thanks 0Love this 0Oh no 0 - Cris O.San Antonio, TX01822Sep 1, 2022
First and last time taking my car here. I was charged $1200 and had to bring my car back because they did not do the job right the first time. Took two days out of my week to get something fixed that should have taken a few hours in one day. Never again.
Helpful 0Thanks 0Love this 0Oh no 0 - Rodney L.San Antonio, TX085Jun 4, 2021
Shit shop! Poor work. Poor quality . Up-sales con men! Brake Check #431 8003 Fredericksburg Rd SAT 78229
Invoice 1936385. R/R Left front brake hose. R/R Right front brake hose, DOT 3 fluid flush. $295.47
Grievances: FAILDED to properly replace master cylinder cap; Liner bladder improperly installed. FAILED to add brake fluid to the fill line. FAILED to bleed brakes to proper pressure resulting in a soft pedal. FAILED to compl in a timely manner. 8:30 appointment vehicle was ready at 1:30! WTF! FAILED to remove and replace wheel well liner. Damaged the liner beyond use. Did not notify of the damage, I observed on post repair inspection. I advised the shit shop manager that the brake pedal was soft. He insisted it. Needed a new brake caliper although it was fully operational in the pre inspection. SHIESTY. BRAKE pads are semi metallic. They said shinny dot on the pads are hot spots. False. The pads are semi metallic. Even wear on pads and rotors. Therefore, no hot spots. I mentioned Ineanted to update the calipers one day. They thought they could sucker me. BOTTOM LINE! STAY AWAY! Your life and the safety of others is riding on your brakes. This shit shop does not care! They do shit work. No morals. No integrity. Poor workmanship. I told them I would write a review. Their responses. "You're one in a million". So this is your 1,000,001 bad review. I'll pay someone else to fix it right. DO NOT GO TO BRAKE CHECK! They are everything you expect a bad mechanic to be. Boycott!Helpful 1Thanks 0Love this 0Oh no 0 - Amy S.Dublin, CA92429May 1, 2022
I would never ever recommend this place. Especially being a girl. I filled out a online request and it priced out what it would be. Definitely should have gone with to good to be true. When they looked at my car this lis of things needing to be fixed was ridiculous. It was over one page. For example they recommended an oil change at 80%. 80% is what was left. Also to the point that I had an oil change about two month ago. For the dust be cleaned off my brakes(not needed) They might as well added it in that I need to change blinker fluid. Back to being a girl I feel like places like this takes advantage of us because we are girls and they think we are stupid. For front rotors and brake pads they quoted me at 404 in person.
I went with another honest company. I had them look at my whole entire car. Turns out I just need a new front brake pads. The honest company gave me a quote for front rotors and brake pads and they were about $75 lower. Also I didn't need rotors so it was even cheaper. They gave me a discount after hearing about how much break check gave me a hassle. On another note the other company came to me and we're completely honest and upfront. I showed the new company the paper listing what I needed "fix" they said I didn't need most of it besides the front break pads. Pathetic
Again I would never recommend a company trying to take advantage of my money. That's what break check did. It's definitely a scam!!!Helpful 1Thanks 0Love this 0Oh no 0 - roger a.TX, TX05Jun 30, 2022
Bumped a sidewalk and my alignment went off. These guys got it aligned fast with fancy laser equipment. Got me back on the road that day. Price was great too! Thanks guys!
Helpful 0Thanks 0Love this 0Oh no 0 - Joe R.San Antonio, TX02314Aug 15, 2021
Worse service I have ever paid over $2,000 for!!! Tomorrow will be my 5TH TIME taking my vehicle back in for them to fix my s*** because they obviously don't know how to install rotors correctly!!! I'm on my way back from the river right now and my rotor is smelling like a burnt fire!! Got to the touch!! Once they fix it tomorrow I'm never taking my vehicle back to this place. The guy Damien is very helpful but as far as the actual mechanics?!? Psssh they aren't worth 2 s***s!!!!
Helpful 1Thanks 0Love this 0Oh no 0 - R C.San Antonio, TX8185347Jun 28, 2018
I came in for a brake check. Eric was honest with his assessment and said I don't need my brake pads changed yet for a couple more months, and that my rotors are fine. I promptly set up a service appointment in about a month and a half. I know that with their honesty I am in good hands, ergo my advanced 5 stars. I will be updating this review after I have my brakes serviced.
Meanwhile, I invite one and all to have your brake assessment at this shop. No charge so please leave them a tip if they say you're good to go.Helpful 0Thanks 0Love this 1Oh no 0 - Yeimmy M.TX, TX01Jun 27, 2021
The customer service was amazing. The employee gave me the best advice while on a short notice. I highly recommend this place
Helpful 0Thanks 0Love this 0Oh no 0
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