Your compensation claim

Many people who get in touch with us are unsure whether they could make a compensation claim for their accident. This is completely understandable; claiming compensation can seem complicated and sometimes it's not always clear who's at fault for your accident.

The easiest way to find out is to get in touch with us for free on . We're here to help and we can usually tell you on the same call whether we think that you could make a successful compensation claim.

We'll also, never rush or pressure you into starting a claim. Instead, we'll listen to everything that you say about your accident. We'll take the time to really understand how it's impacted you and give you advice about your next steps.

Your solicitor negotiates your settlement based on your experience and the impact that it has had on your life. Because of this, the figure that you receive from your compensation claim is completely unique to you. This means that there's no set amount for a certain type of injury or accident.

However, because of this, we can't tell you how exactly much you could receive before you start a claim with us. Perhaps the best way to get an idea of possible compensation that you could receive, though, is speaking to a solicitor who specialises in the injury or accident for whichyou're claiming. We will match your case to the right team. Yyou can be sure that your solicitor will work hard to get you the full amount that you're owed.

Your solicitor will investigate your case fully because the compensation level will depend on many factors. These include the effect that the injury has had on you, how it's impacted your relationships, and the extent to which treatment might be successful.

The compensation that you receive for your accident or injury will be determined by one or both of these categories: 

General damages 

These cover pain, suffering and '‘loss of amenity', which means the impact on your ability to do things that you could do before your accident. 

This includes:

• The severity of your injury and your recovery -time
• Whether your injury will affect your life in the future

Special damages

These are the financial losses that you've experienced because of your injury and are in addition to general damages. For example, you might be able to work and need private medical treatment. 

This includes: 

• The amount of time that you've had to take off work because of your injury
• Any care that you've received, even if from a family member
• Any adaptations to your home, car, or life
• Any medical expenses, from physiotherapy to prescription costs and even travel expenses

In the UK, there are compensation guidelines that apply to all personal injury types.

These are set by the Judicial College, the government department in the Ministry of Justice , and provide the standard general damages amounts for personal injury compensation claims. 

The Judicial College guidelines are revised and updated regularly to reflect the changes in legislation. Your solicitor will use the current guidelines in order to get a guide compensation amount for your claim. 

To find out whether you can make a no win no fee compensation claim, contact us for free on or fill in our secure online form to arrange a call back and we'll contact you at a time that works for you. 

We'll never rush or pressure you. We're here to help you to understand whether you could claim compensation for your accident.

Although we can't tell you exactly how much you could be awarded until the claims process is underway, you can get a guideline figure by using our compensation calculator. 

This is an online tool that asks you some questions about your experience, and then provides an approximate value of your case.

It's completely free, and using the calculator doesn't mean that you have to make a claim. It' helps you to consider your options and gives you the opportunity to understand what's taken into consideration when your solicitor puts your case together.

We all want to know what we're getting into when we start something new. Claiming compensation is no different.

Each claim is varied so we can't cover everything that might be involved in your claim but, generall, the first step to starting a claim is to get in contact with us. We'll chat through your situation and let you know if we think that your claim could be successful.

Then, if you're ready, we'll put you in touch with an experienced, specialist solicitor who will become your point of contact throughout your claim. They'll submit your claim, negotiate on your behalf, and keep you up to date throughout the process.

During your claim, you'll be expected to attend a free medical assessment and supply any evidence you have.

Then, if your claim is successful you'll receive your compensation, or if it's unsuccessful you'll be protected by our no win no fee agreement.

If it feels wrong, we're here to help you make it right - no matter the type of accident in which you've been involved.

Although some compensation claims are more common than others, we're able to help you make a claim for almost any accident that happened in the last three years and wasn't your fault.

Read more about the types of compensation claim on which we've worked by clicking on the bullet points below:

• Accidents at work
• Road accidents
• Slips or falls
• Falls in public places
• Medical negligence
• Accidents in your home
• Serious or life-changing accidents

Regulatory updates relating to small personal injury claims were introduced on 31st May 2021. These affect claims relating to road traffic accidents and whiplash. 

The updates include a government tariff for whiplash claims, which aims to ensure that the level of compensation is linked to the duration of the injury. These have been introduced to reduce the level of false or exaggerated claims, reduce the costs of fraudulent claims, and decrease motor insurance premiums. 

The regulation updates include:

• The small claims general damages limit has risen for road traffic accident injuries from £1,000 to £5,000.
• Compensation for soft tissue and whiplash injury claims is now fixed, banded by severity, and lower than before.
• People can no longer recover their legal costs from the other side in a small claim. These will now be deducted from compensation awards up to £5,000.
• Some other minor road traffic accident injuries - like simple fractures - are now classed as a small claim.
• People now have the option to make a small road traffic accident claim themselves online, without needing help from a solicitor.

Before these new regulatory updates came into place, the Association of British Insurers reported that there were more than 1,500 whiplash claims made in the UK every day. This cost the insurance industry more than £2 billion a year and added £90 to the average annual motor insurance premium.

However, these changes in the regulations do not apply to all personal injury claims. Vulnerable road users, such as cyclists or pedestrians, will not be affected by these updates. The rules also do not apply when claiming for accidents in public, accidents at work, and medical negligence.

Whether you're making a medical negligence claim or claiming compensation for a personal injury, it's not possible to tell you straight away how long the process could take. This is because each case is unique and how quickly your claim moves will depend on several factors. These include how complex your case is, how easy it is to gather evidence, and whether the other party accepts liability. 

Most of the claims we take on are on a no win no fee basis. If you have a no win no fee claim with us, it will follow the same time frames as other types of claim. This means that it still depends on the individual circumstances of your personal injury or medical negligence claim.

We understand that you might be hesitant about starting a compensation claim. After all, you've already been through a lot. However, we aim to make the claims process easy and hassle-free.

Our solicitors will get to work on your claim as soon as you agree to go ahead with your claim for accident compensation. Your solicitor will guide you through making a claim, gather necessary evidence, arrange any medical reports, and keep you updated throughout the process.

Also, if your case fits certain criteria, your solicitor may be able to make your claim through the claims portal so that it's dealt with quicker.

We've helped two million people in the past years_since, getting them the compensation that they deserve. See what past clients are saying about us on Trustpilot, where we have earned an ‘Excellent' rating. Alternatively, talk to us on now to find out why we're the UK's leading personal injury experts. 

The thought of starting a compensation claim can be daunting - but getting in touch with us doesn't mean you're not obliged to start one.

We're here to help you, whether that's by giving you more information, answering your questions, or by helping you understand whether you can make a claim.

And if you do decide you'd like to take the next steps, we can pass you on to a specialist solicitor for a further free consultation. Again, there's no pressure to continue after that point.

Contact our personal injury advisors for free on .