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Can You Trust Your Bank?
Panorama goes undercover to test whether staff in Britain's banks have learnt the lessons from the massive penalties imposed for mis-selling insurance and investment products.
The Panorama team goes undercover to test whether staff in Britain's high street banks have learnt the lessons from the massive penalties imposed for mis-selling insurance and investment products. Financial journalist Penny Haslam meets savers who have lost out because they were persuaded to put their money into risky investments, and talks to former staff about the pressure they faced to sell.
Last on
Sun 19 Jun 2011
20:30
BBC News UK
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