We have been open since April 2010 and we are a high class restaurant in Manchester's Chinatown serving the finest Hunan and Cantonese cuisine.

Our famous Hunan cuisine is what makes us stand out from other restaurants in Manchester. You won't find Hunan cuisine anywhere else in the Northwest! Come and sample our cuisine in a luxurious and ambient environment..

For party events, weddings, birthdays and special occasions please call us for exclusive deals.

 

Due to a high degree of expertise in preparing vegetables and many non-meat dishes already on the menu, we have a particular interest in catering for Vegetarians and Vegans. If you require something special that isn't on the menu then just let us know and we will try to prepare it specially for you.

Monday :  Close 

Tuesday- Sunday :  11.30 am -- 21.30 Pm

Hunan Restaurant

Privacy Notice – Issued 25 th March 2024
This Notice

We have provided this Privacy Notice to meet the requirements of the United Kingdom
General Data Protection Regulation UK (GDPR). This includes provisions on Privacy
Notices in its Articles (12, 13 and 14).

About us

Hanni Hayes Limited, trading as Hunan Restaurant provides traditional Chinese food in
both a restaurant setting and as a delivery service.

What is a Privacy Notice?

A Privacy Notice is a statement by the company to its customers, regulators, the public
and staff. It describes how we collect, use, retain and disclose the personal information
that we hold.

Why issue a Privacy Notice?

Hunan Restaurant recognises the importance of protecting personal and confidential

information in all that we do and takes care to meet its legal and regulatory obligations.
This Notice is one of the ways that we can demonstrate our commitment to the values of
being transparent and open. It explains what rights you have to control how we use your
information.

Legal basis for processing your information
We shall only process your information if we have a lawful reason to do so. We make
sure that you know how we use your information and to tell you about your rights.
We rely on the following specific conditions in Articles 6 and 9 of the UK GDPR to process
your information:
6(1) (f) Legitimate interests: the processing is necessary for your legitimate interests or
the legitimate interests of a third party, unless there is a good reason to protect the
individual’s personal data which overrides those legitimate interests.
What information do we collect from you, and why?
We may ask for or hold personal information about you that will be used to help us to
process your orders and deliver an acceptable service. We will collect only the minimum
necessary for the provision of our service.

This information may include:
- Basic details, such as name, address, phone number, mobile number and email
address where it is required, for example for bookings and takeaways and where
you have provided it to us.
-Financial information where a transaction is required.
Most of your records are electronic and are held on a computer system and secure IT
network.
How we use your information
- To enable us to provide our services
-To process financial transactions where required.
-To comply with any associated regulatory requirements
It helps you because:
- Accurate and up-to-date information enables us to provide you with the best
possible service.
Where possible, when using information to inform future services and provision, non-
identifiable information will be used. We shall only provide marketing information when you
provided consent for us to do so.
How we keep your information safe and confidential
Hunan Restaurant is committed to keeping your information secure. Information is
retained in secure electronic and paper records and access is restricted to those who
need it. Security and access controls, operational policies and procedures are in place to
protect your information.
The UK GDPR regulates the processing of personal information. Strict principles govern
our use of information and our duty to ensure it is kept safe and secure.
Hunan Restaurant is registered with the Information Commissioners Office (ICO)
Everyone working for the company is subject to the Common Law Duty of Confidentiality,
as well as the UK GDPR. Information provided in confidence will only be used for the
purposes for which have consented, unless there are other circumstances covered by the
law.
All of our staff are required to protect your information, inform you of how it will be used
and to allow you to decide if and how this may be shared. This will be noted in your
records.

Who we share your information with
We do not share your information with any other Third Parties, other than approved
financial services companies that are processing your financial payments. This is
undertaken solely for the purpose of the processing of financial transactions for goods and
services procured.
Contacting us about your information
We have a senior person responsible for protecting the confidentiality of your information.
If you have any questions or concerns about the information, we hold on you, the use of
your information or would like to discuss further, please contact as below
Email: hannihayes98@gmail.com
How can I access the information you hold about me, and what are my rights?
Under the GDPR a person may request access to information (with some exemptions) that
is held about them by an organisation. This is called a Subject Access Request. There is
no fee for this unless a request is unfounded or excessive, particularly if it is repetitive. In
that case, a reasonable fee may be charged.
To submit a Subject Access Request, please email to hannihayes98@gmail.com
Your Rights under the UK GDPR Subject are:
1. Right to be informed
2. Right to access
3. Right of rectification
4. Right to erasure
5. Right to restriction of processing
6. Right to data portability
7. Right to object
8. Automated individual decision-making, including profiling

We will comply with your rights and our responsibilities as stated above

Data breaches under UK GDPR

Under the UK GDPR we have a duty to report certain types of breach to the Information
Commissioner’s Office (ICO). If the breach creates a risk to your rights and freedoms,
we will notify you without undue delay and the ICO within 72 hours of becoming aware of
the breach, where possible.
If the breach is likely to bring a high risk of adversely affecting your rights and freedoms,
we will also inform you without undue delay.
Contacting us if you have a complaint or concern
We try to meet the highest standards when collecting and using personal information. We
encourage people to bring concerns to our attention and we take any complaints we receive
very seriously. You can submit a complaint through to us at:
Email: hannihayes98@gmail.com

Following your complaint, if you are still dissatisfied with our decision you may wish to contact:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
You can find more information on their website at www.ico.gov.uk The Information
Commissioner will not normally consider an appeal until you have exhausted your rights of
redress and complaint to the Trust.