Manly Pacific Sydney MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.4/5 2,748 reviews

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Manly Pacific Sydney MGallery Collection - Image 1
Manly Pacific Sydney MGallery Collection - Image 2
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Manly Pacific Sydney MGallery Collection - Image 4
55 North Steyne, 2095 MANLY, Australia

Description

Hotel extras

  • Manly and ocean-view rooms, many with balcony

  • Rooftop pool with panoramic views

  • Modern fitness centre

  • Ocean-view dining, at Bistro Manly

  • 9 flexible event spaces, ocean-facing terrace

Our accommodation(s)

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Hotel location

Manly Pacific Sydney MGallery Collection

55 North Steyne
2095 MANLY
Australia

GPS:-33.79575, 151.287353

Telephone
Fax +61 2 9977 7822

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Manly

Non contractual photo

Bistro Manly, offers an all day casual hotel dining and drinking experience which draws on an eclectic chic French coastal feel. With a playful interior and modern twist to French cuisine, our menu features the bistro classics and fresh seasonal produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,748 reviews

TripAdvisor Rating  4.0/5  41 reviews

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TripAdvisor rating 1.0/5

divatravels1 Business - TripAdvisor review

$600 for a motel room! View is beautiful but $600 for nothing more than a motel room is abysmal! Cheap vinyl floors, no bath, nothing more than a motel experience. In room dining - supposedly open until 10.30 - ordered prior to this but they called 20 minutes later to tell me they couldn’t find a chef!! So, the duty manager went into the kitchen to see what she could ‘cook’ for me. Really second rate…a motel experience and motel quality. $600 for nothing but disappointment. Worst thing is - I’m a Diamond member!!! Imagine if I wasn’t! Will definitely never stay here and recommend you seriously consider other options. Dismal experience at best!!!

good location, cleanliness, quietness.

Customer review rating 4.5/5

Patricia T. Couples - Confirmed reviews ALL

Service was excellent, efficient and friendly.

Dear Patricia T., Thank you for your kind words and compliment for our team regarding our service and hotel. We strive to provide efficient and friendly service to all our guests, and we are truly glad you felt welcomed and comfortable while staying with us. Looking forward to welcoming you back soon. Best regards, The Manly Pacific Team

Everything was perfect !

Customer review rating 5.0/5

Jackie L. Families - Confirmed reviews ALL

We had the most amazing stay at the Manly Pacific. The hotel was in the perfect location, rooms were modern and spacious. The facilities were flawless with the kids really enjoying the roof top pool. We will definitely be back.

Dear Jackie, We are truly delighted to hear about your perfect stay at Manly Pacific Sydney MGallery Collection. It's wonderful to know you enjoyed the newly renovated and modern rooms, and our specular rooftop pool. We look forward to welcoming you back soon! Warm regards, Callum - Front Office Assistant Manager

Well located and clean

Customer review rating 4.0/5

Amelia H. Families - Confirmed reviews ALL

Just a bit annoying in my booking I mentioned 3 adults were staying. Our room had 2 wine glasses, 2 robes and 2 coffee cups, called reception for an extra of each and they seemed annoyed and it took two hours to have them dropped off. It’s fine and wouldn’t fault anything else but for $800 a night those tiny details help

Dear Amelia, Thank you for sharing your feedback with us. We're pleased to hear that you were impress by our wonderful location and enjoyed our onsite facilities! We would like to sincerely apologise for the inconvenience you experienced regarding the amenities in your room. It's understandable that attention to detail is crucial, especially when you've specified the number of guests in your booking. We're sorry that we didn't meet your expectations in this regard and that it took longer than expected to address your request for additional items. We appreciate your understanding and assure you that we will use your feedback to improve our service and ensure a more seamless experience for our guests in the future. We hope this inconvenience did not affect your stay too much, allowing for an overall pleasant experience. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better stay. Warm regards, Callum - Front Office Assistant Manager

Dissatisfied

Customer review rating 1.5/5

Kate H. Couples - Confirmed reviews ALL

This was for our wedding night. We turned up after the car had dropped us off. I was in my wedding dress and my husband in his suit. The woman at the desk handed us the paper to sign for the room for the night which said it was $1300 approx. I said no this is wrong, it was $539 when I booked it. She said no that’s not what I have here. I had to then go through emails for ages standing there in my wedding dress because they didn’t believe me. I finally found the email and showed her as proof. The woman did not believe me and it was humiliating to dig out this email while other people were around and I was there in my wedding dress. It was really upsetting for me. The room however was lovely and I appreciated the note and bottle of bubbles left for us.

Dear Kate, I'm terribly sorry for the inconvenience you experienced on such a special occasion. It's truly disheartening to hear that a glitch in our system had led to this misunderstanding regarding the price difference. Your experience at check-in certainly did not meet our standards of service, and I deeply apologize for any embarrassment or frustration it caused you, especially on your wedding night. I'm glad to hear that despite the initial setback, you found the room to be lovely and appreciated the thoughtful gesture of the note and bottle of bubbles. Please know that we take your feedback seriously, and we will be addressing the issue internally to ensure it doesn't happen again in the future. Once again, I sincerely apologize for the inconvenience and any distress it may have caused. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a much smoother and memorable stay in the future. If there's anything else we can do to make amends, please don't hesitate to reach out on +61…. Kind Regards, Manly Pacific Mgallery Collection Management

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Other web-users rate our hotel

  • 917 reviews 9.2/10 Location
  • 1,538 reviews 7.4/10 Room
  • 1,540 reviews 8.5/10 Service
  • 22 reviews 3/10 WiFi
  • 470 reviews 6.5/10 Amenities
  • 401 reviews 8.1/10 Food
  • 387 reviews 8.5/10 Vibe
  • 384 reviews 5.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.