Novotel Narbonne Sud 4 stars

Customer review rating (ALL Rating) 4.4/5 1,958 reviews

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Novotel Narbonne Sud - Image 1
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130 RUE DE L'HOTELLERIE, QUARTIER PLAISANCE, 11100 NARBONNE, France

Description

Hotel extras

  • Outdoor swimming pool, restaurant with terraceand free WIFI

  • 10 minutes from the city center and 20 minutesfrom the beach

  • Family Room, play area and video games

  • 7 meeting rooms and web corner

  • Charging terminals for electric cars

Our accommodation(s)

Hotel location

Novotel Narbonne Sud

130 RUE DE L'HOTELLERIE, QUARTIER PLAISANCE
11100 NARBONNE
France

GPS:43.168675, 2.986479

Telephone
Fax +33 4 68 42 72 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

La Journée

The Chef's Petits plats are in great demand, remember to reserve a table. See you very soon

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,958 reviews

TripAdvisor Rating  4.0/5  340 reviews

Welcoming to families

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

I called to make the reservation and our needs for children's beds (3 under age of 3) were well accommodated. Breakfast was great as well. The hotel was clean and staff was friendly. Would definitely stay again

Dear Mrs Spencer M. The whole team joins me in thanking you for leaving a review following your stay at the NOVOTEL Narbonne Sud. The satisfaction of our customers is very important to us. That is why we are delighted to read that your stay went perfectly and that you appreciated our staff and our breakfast! We hope to see you again very soon at our establishment for another stay in Narbonne. Yours sincerely The entire Novotel Narbonne team ****

Adequate. Provided a bed to sleep in.

Customer review rating 2.5/5

Stephen J. Couples - Confirmed reviews ALL

Reception good on arrival. Room poor in need of renovation. Fridge not working. Wires hanging at the back. Toilets smelled of urine. Girl at the bar very nice when serving us. Breakfast staff asked for room number twice.

Dear STEVE J., Thank you for taking the time to leave us a comment following your stay. We are very sorry that the room did not live up to your expectations. Did you go to reception to ask for a change of room? Our team is at your disposal 24H/7 in case of need. For ecological reasons, we disconnect the mini fridges in the room. However, we can reconnect them at the customer's request. A thousand apologies again. We hope to welcome you back to our establishment on a future occasion. Yours sincerely The Novotel team

Comfortable, quiet and top service

Customer review rating 5.0/5

Thierry Couples - Confirmed reviews ALL

I liked the bedroom giving onto the swimming pool and garden, the room was very clean and quiet, the bedding top of the range, I really slept well. Besides, all the staff was always smiling and ready to help.

Dear THIERRY M., First of all, the whole team joins me in thanking you for leaving your review and this superb note following your stay at the NOVOTEL Narbonne Sud. Thank you very much for your detailed feedback and your praise for the quality of the staff and your room! We are delighted to hear that you had an excellent night. Our teams work passionately every day to offer you the best possible experience. We are delighted that the magic worked and that you had an excellent stay. It was a pleasure to serve you. We hope to see you again during your next stay in Narbonne! Yours sincerely The Novotel team

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Firstly my deposit of €141.06 has not been freed on my credit card. Secondly the gentleman at the bar did not seem to know that the rooms have free tea and coffe available. He made a big thing of trying to give me a sachet of English breakfast. In the end I decided to leave as it seems too much of an effort…

Dear Paul L., Thank you for leaving your review following your stay at the NOVOTEL Narbonne Sud. Novotel hotels are committed to providing you with the highest quality of service during your stay, so your feedback is very important to us. I can confirm that the security deposit has been cancelled. This may take some time as you have a foreign bank. Unfortunately, this is out of our hands. We apologise for this inconvenience. Rest assured that the necessary measures will be implemented to improve the quality of service mentioned above. Once again, we would like to thank you for your comments and hope to earn your trust again during your next stay. Yours faithfully The entire Novotel Narbonne team ****

Lovely Hotel

Customer review rating 5.0/5

David Families - Confirmed reviews ALL

I am a diamond members so stay at Accor Properties including this one frequently. What stands out about this is one is the staff. They are so efficient, welcoming and friendly all of the time. There is a lovely restaurant and also superchargers. Highly recommend.

Dear DAVID L., First of all, the whole team joins me in thanking you for leaving your review and this superb note following your stay at the NOVOTEL Narbonne Sud. Thank you very much for your praise of the quality of the staff! Our teams work passionately every day to offer you the best possible experience. We are delighted that the magic worked and that you had an excellent stay. It was a pleasure to serve you. We hope to see you again during your next stay in Narbonne! Yours sincerely The Novotel team

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Other web-users rate our hotel

  • 344 reviews 9/10 Location
  • 824 reviews 6.7/10 Room
  • 1,007 reviews 9.1/10 Service
  • 9 reviews 6.8/10 WiFi
  • 504 reviews 7.1/10 Food
  • 466 reviews 8.1/10 Breakfast
  • 301 reviews 6.4/10 Cleanliness
  • 10 reviews 10/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.