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Wireshark Network Analysis: The Official Wireshark Certified Network Analyst Study Guide

4.3 4.3 out of 5 stars 56 ratings

There is a newer edition of this item:

NOTE: Second Edition available in paperback and Kindle format (ISBN: 9781893939943).

Wireshark is rated #1 in the Top 100 Network Security Tools by sectools.org. Wireshark is the world's most popular network analyzer tool. This book is the ultimate resource on Wireshark which is a MUST HAVE tool used by network IT professionals to troubleshoot, secure and optimize networks. Readers learn to capture wired and wireless traffic, focus on the cause of slow web browsing, identify why applications don't run properly across the network, locate the cause of poor VoIP call quality, determine why WLANs are plagued with problems and more. The author, Laura Chappell is the founder of Wireshark University and Chappell University and has been analyzing networks for over 20 years - the book is written in a clear manner with hundreds of screenshots for the visual learner. The foreword was written by Gerald Combs, creator of Wireshark. Wireshark Network Analysis covers the test objectives for the Wireshark Certified Network Analyst Exam and includes test questions and answers for all topics covered. Filled with 45 real-life case studies, Wireshark Network Analysis takes you inside small, medium and large corporations to see how they solved network problems in a more efficient, accurate way using Wireshark. Book supplements are available online at wiresharkbook.com.
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Editorial Reviews

From the Author

After writing this book, we went to work on the Wireshark Certified Network Analyst program (which launched August 11, 2010) shortly followed by the Exam Prep Guide (also available on Amazon). Thanks to all the contributors and advisers on this Study Guide, the certification Exam and the Exam Prep Guide!

From the Back Cover

Network Analysis is the process of listening to and analyzing network traffic. Network analysis offers an insight into network communications to identify performance problems, locate security breaches, analyze application behavior, and perform capacity planning.

Wireshark(r), formerly Ethereal, is the
world's most popular network analyzer and offers an open source solution for IT professionals.

TIPS: Learn insider tips to spot performance issues fast - no more finger pointing!

CASE STUDIES: From "Death by Database" to "Troubleshooting Time Syncing," 45 case studies offer insight into real world performance and security situations solved with Wireshark.

CERTIFICATION PREP: Each chapter includes exam objectives, review questions and answers to prepare you for the Wireshark Certified Network Analyst(tm) Exam.

[image1] Learn how to create graphs that expose the cause of poor performance such as packet loss, high latency, low packet sizes, slow clients, overloaded receivers and more!

[image2] Use coloring rules and the Expert Info Composite to highlight suspect traffic and avoid the "needle in a haystack" feeling when analyzing traffic.

[image3] Learn insider tips and techniques to troubleshoot and secure a network more efficiently and accurately.

About the Author:
Laura Chappell is the founder of Wireshark University(tm) and Chappell University(tm). Ms. Chappell is also the author of the Wireshark University instructor-led training courses and the Wireshark Certified Network Analyst(tm) Exam. As a highly successful and sought after network analyst and speaker, her goal is to make network analysis an understood "first responder" tool to save time, money and aggravation. Ms. Chappell offers hundreds of online and onsite courses every year through Chappell University. For more information, email info@chappellu.com.

File in Computing Section with Networking/Security/Certification.

ISBN 978-1-893939-99-8

Product details

  • Publisher ‏ : ‎ Podbooks.Com Llc (March 15, 2010)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 800 pages
  • ISBN-10 ‏ : ‎ 1893939995
  • ISBN-13 ‏ : ‎ 978-1893939998
  • Item Weight ‏ : ‎ 3.09 pounds
  • Dimensions ‏ : ‎ 7.44 x 1.59 x 9.69 inches
  • Customer Reviews:
    4.3 4.3 out of 5 stars 56 ratings

About the author

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Laura A. Chappell
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Laura Chappell is a highly-energetic speaker and author of numerous industry titles on network communications, analysis and security. Laura has presented to thousands of State, Federal and international law enforcement officers, judicial members, engineers, network administrators, technicians and developers.

Ms. Chappell is a member of the High Technology Crime Investigation Association (HTCIA) and an Associate Member of the Institute for Electrical and Electronic Engineers (IEEE) since 1989. Her blend of humor, personal experiences, energy and clarity have earned her a top spot as an industry speaker at Microsoft, Novell, Hewlett-Packard, High Technology Crime Investigation Association and US Court conferences.

In 2007, Ms. Chappell founded Wireshark University, an educational firm devoted to teaching the art of wiretapping/communications interception, network forensics, digital deception and decoys, traceback and reconnaissance. Sadly, in 2019, Riverbed (as the driving force and corporate members of the mysterious "Wireshark Foundation") decided to "monetize Wireshark assets" and took back the Wireshark University name in favor of licensing it out to anyone who wanted to pay for it. So sad...

Laura’s network analysis, troubleshooting and security training is available online through the All Access Pass at chappellU.com and through customized online/onsite analysis and training.

Clients: Ms. Chappell’s clients include the US Navy, US Arsenal, US Appeals Court, Hong Kong Police Department, Disney, Lockheed Martin, Cisco Systems, IBM Corporation, Microsoft Corporation, Sutherland Asbill & Brennan, LLP, United Bank of Switzerland, Federal Home Loan Bank of San Francisco, McAfee Corporation, Symantec Corporation, Northern Indiana Power Company, CapitalOne Financial Services, City of Canberra (Australia), Macau Police Department, Australian High Tech Crime Centre, Fidelity National Information Services, the City of San Francisco and several unnamed Federal agencies.

Customer reviews

4.3 out of 5 stars
4.3 out of 5
56 global ratings

Top reviews from the United States

Reviewed in the United States on February 17, 2012
I have used Wireshark several times in my work in software testing and even though I was able to use the tool to accomplish my test objectives, I always felt I could get much more out of Wireshark. I came across this book while studying for my CCNA and it looked like just what I was looking for to learn how to use Wireshark more effectively. The book provides a solid foundational level of instruction on how to use Wireshark to conduct packet analysis at the data link, network, transport, and application protocol layers. Using many examples, the book demonstrates how to use the various Wireshark capabilities to quickly identify correct, and diagnose incorrect, network behavior. The book provides a basic, sound, introduction to ARP, IPv4, TCP, UDP, ICMP and several common application layer protocols like FTP, POP3, SMTP, SIP, and wireless. The chapters on IO graphs and how to use Wireshark's statistics and graphing capabilities to conduct performance analysis and to detect network scanning were especially enlightening.

Each chapter ends with several practical exercises using packet files you can download from the book's website that help to exercise the key learning objectives in the chapter. Unfortunately, this is also the main deficiency of the book. None of the practical exercises come with a "text book answer" and the reader may be left wondering if they came to the correct solution. However, I found that if you carefully read the questions in the practical exercises and then re-read the main the points and examples in the chapter, the answers to the exercises were fairly straight forward.

Of course, the bottom line for any certification study guide is does it adequately prepare you to take the certification exam. In this regard, the study guide is right on target. Using this book and the companion exam prep guide, I easily passed the WCNA exam. Like other IT certification tracks, there is a lot of potential here for more advanced courses of instruction in network analysis. I hope to see these in the future.
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Reviewed in the United States on March 16, 2012
David Pogue should have granted Laura the money for this book and published it cheaper, because they both think alike in some ways. I'm going to bet they've either met before, and am sure they are aware of each other. This book is a bit pricey (drawing back one star), but you have to grasp the expertise involved. Laura has been in the "sniffing" business for quite some time. You will never meet another person so enthusiastic about Network Sniffing and such as Laura.

With that said, Wireshark is free. The competition is VERY expensive. What you get here is a way to appreciate the full benefits of such a powerful, but free piece of software. For the price of this book, you get the most out of Wireshark, and that's still amazingly inexpensive, should you consider the price of OmniPeek, NAI (Sniffer Pro), or even the super-incredibly, ridiculously, ludicrously, bloated-ly, and absurdly high priced OPNET Ace Analyst!

So, after having gone through this book, to some, it may seem fairly basic. I disagree to an extent. It's basic if you "believe" you are an expert, and if you've resolved a lot of common issues with sniffers. However, buried in this text are a few key gems that can easily be overlooked, but could save you time and sweat, trying to troubleshoot a nasty network issue, only to find out 3 hours later, it wasn't a network issue at all. Laura's tips and tricks are quite valuable. Pick them out and put them to use. You'll see!

Also, if you are looking to be certified, this is a VERY good start, and the money you can make troubleshooting tricky networked issues will pay for it. Or you will have a nice feather-in-your-cap resume' knowing you can dissect issues quickly and within minutes.

As far as readability, it's easy to follow. I don't believe I came across any real text (other than a minor typo or two) that mislead me, or confused me. It's well written, and if you keep to the outline, you will see just how it fits a good learning ethic.
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Reviewed in the United States on May 14, 2010
As a Network Forensic Analyst I spend all day sniffing packets, isolating and correcting network issues. I grabbed this book immediately because even though I've used other sniffers, and am sniffer certified, I use wireshark all the time. This book has been an EXCELLENT resource! It's divided up by protocol making it very easy to follow with Great Case Studies which provide insight into problems you might also be having. Because of how it's written, it's great for beginning sniffers, (as long as you have a good handle on the TCP/IP OSI model), and for experts as a resource to look up methods and technical info.
Bonus, if you read the notes at the bottom of the pages, and sometimes in the main text, you will find subtle humor which has made me laugh a few times. This is a fresh approach to an otherwise tedious task in writing a technical type manual. I've also attended Lauras webinars, which are also enlightening as Laura is a really enthusiastic and fun teacher.

Laura, GREAT JOB!!!

John
10 people found this helpful
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Reviewed in the United States on January 2, 2011
So I purchased this updated 2010 book after I'd gone through the 2008 CBT training by the same author. Laura Chappell's material is very consistent and detailed, with numerous elements which were not present in the CBT. This book is also a great reference for every day network analysis, in addition to being a great study guide for the Wireshark Certified Network Analyst exam. I really don't think you can go wrong with this book; I personally felt it was worth every bit of the retail value. Thanks Laura!
Reviewed in the United States on November 13, 2010
Very nice and dettailed wireshark guide.

The book is not only an introduction on wireshark, is a realy guide for network analysis with practical examples.

I never find a so detailed book on this topic.

It was exactly what I expected from this book.

The only negative astect is that the book is realy big and impractical to read (eg. in bed;-), it may be an idea to produce two books or better a ebook version!

Top reviews from other countries

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Werner Preining
5.0 out of 5 stars Wireshark Network Analysis: The official
Reviewed in Germany on June 28, 2015
Als TCSM Spezialist ist dieses Buch seit der Einführung von VoIP eine wertvolle Hilfe für mich geworden. Das Wireshark Computer Programm wird zur Beurteilung von VoIP Verbindungen benützt. Das Buch gibt tiefgreifende Einblicke sowohl in dieses Programm als auch wertvolle Hinweise. Als Anwender habe ich erst die wichtigsten Kapitel überflogen und mir danach jene Stellen gesucht, in welche eine vertiefende und mehrfache Betrachtung notwendig war. Obwohl das Buch einfach geschrieben und logisch aufgebaut ist, ist ein Basiswissen erforderlich.
JeanJean
5.0 out of 5 stars Superbe livre.
Reviewed in France on April 15, 2013
Superbe livre.
Il faut se prendre le temps pour l’étudier. Il y a beaucoup d’informations.
Un TAP est utile et pas facile a trouver a un prix abordable.
MSZ
5.0 out of 5 stars Fantastic & extremely valuable book (despite of the certification)
Reviewed in the United Kingdom on November 20, 2011
This is one the best book I ever read about networking and if you want to become 'serious' about network traffic analysis you definitely will find this book extremely valuable.
Despite the fact that you are interested in the certification or not this book will give you a lot of information about the analysis of the most common protocols you can find in a network environment and how to analyse and interpreter them.
The exposition is clear and full of examples. You can download some additional material: more than 100Mb of captures and practice with it.
The section about how to use the graph and how to spot the most common problems and attack you can experience in a network environment is very interesting: after reading it I was able to prove to our IT department why our internet was so slow a suggest a possible fix.
I highly recommend this book! Enjoy :-)
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E. Heise
5.0 out of 5 stars Very Interesting
Reviewed in Germany on January 4, 2013
Im new in IT and i have learned a lot from this book, even if there is a lot to read, and it can be sometimes pretty complex to understand.
Appolin S.
5.0 out of 5 stars Good book
Reviewed in the United Kingdom on March 14, 2016
This book is detailed, understandable and practical.