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User stories — are out of date. Suppose you’ve worked in any facet of product delivery over the last 20 years. I’d wager you’d have used a construct of trying to describe what a ‘user’ wants and spent much time doing it. Why do teams do this? There
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Meeting and working with your users will increase the value you add to your products and to the businesses that own them.
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I wrote a proposal for a design framework for my current client, which I've refactored to suit the needs/conversation of any business, as typically, the challenges are very similar in most companies of a typical size.
Work
I've long been passionate about music and collecting vinyl from an early age. When the global pandemic hit the world in 2019/2020, I found myself in an unusual position of having some time off work, so I decided to combine my love for music and digital design
Work
I spent nine months working for Springer Nature via 101 Ways. The business's statement of work was to develop its editorial application to include ways of handling manuscript submissions from authors into 'Collections'. Springer Nature is a leading academic and educational publisher, formed in May 2015
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Typically speaking, some of the biggest challenges I face when engaging a new client or statement of work, is generally that the feature or 'build' has already been decided. That's a huge hurdle that I think a lot of designers face. As designers we're
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Writing problem statements is a critical aspect of product design. It offers several benefits, such as focusing on the user's needs and desires, which is vital for creating a successful product. Additionally, it sets clear goals for the design team to ensure everyone is working towards the same
Jay Hughes, Product Design consultant. I've established myself in the industry with over 15 years of experience, helping businesses deliver better outcomes.
The rise of ChatGPT has caught the imagination of millions of people, for the first time we're seeing AI client applications being adopted on mass. The company itself has been evaluated at 29 billion dollars in just under 6 weeks of the release of the software. The possibilities
What an eye-opener. 👀 Being neither an economist nor very well versed in any matters that affect a global populous… …reading this has given me a real sense of perspective. If you’re a man in business at the moment and you believe that scientifically, physically, biologically or any other illogical
"This book is a rambling journey through Dave's diverse career. Littered with stupid points of view, ridiculous rants, a few bits of art and other stories, this is part memoir, part business book, for anyone who hates the status quo but wants to work hard, make brilliant
A big passion of mine is music. I collect records and have plummeted vast sums of cash into equipment and hardware. I'm not going to pretend I've read all this book; it's so in-depth and detailed that I've got coffee and breakfast
EtonX is an online education service that offers students a virtual classroom experience. Its operating model (at the time) was B2C and B2B. It would sell individual purchases of online courses via its marketing site, and it would also sell block bookings to institutions around the world for groups of
Since its inception, I've worked with the company and helped build the company brand, logo, and online marketing site, which features a job board. To begin with, Spencer needed some basic information up and running so that anyone searching for his new business could connect via google. I
Testing is a fundemental part of everything I do as a designer. Pain points, gains, opportunities all come from listening and observing your customer. In recent times this has become more challenging, a lot of people (certainly in the UK at the moment) are remote working. It's important
Having an understanding of coding principles is going to benefit you as a 'UX thinker'. I practised as a developer for a few years. My natural yearning to translate my designs to rendered interactive applications was insatiable. That for me was going to save me time and effort.
At Zoopla, I was working on a project focused on the experience of an estate agent. Estate agents often receive leads with low value/quality ratings and spend lots of time qualifying that lead. They receive leads from multiple sources, but for Zoopla, it was about valuing that lead for
Working in Stockholm is fun. I'd thoroughly recommend that you visit at least once in your life. It's a beautiful city and shines in the summertime. Great food, drink etc. I joined a team working through an agency - Brilliant Basics. (Now known as WongDoody). As
I worked with Argos as a client with 101 Ways in 2020. The company had a fixed target that by January 2021, they would finally remove all the in-store paper ordering systems from their stores in Ireland. They were mass ordering substantial display screens and installing them up and down
It wasn't long ago I was working with Arcadia. The story of Phillip Green and the retail empire is something I shan't go into, it's a sad tale, and Arcadia was a great place to work with great people. I've spent two